I just wanted to let you know that we were most impressed with the service provided by your company. Both drivers were very helpful and prompt, and we enjoyed the journey to our destination. Thank you very much

Thanks again for the great customer service you have provided. Thanks also to Soori for his patience (and for keeping up with my text messages). Sorry, this was the first time I book a car (I usually use trains, buses or coaches) so I wasn't quite sure how informed you needed to be.

I would like to recognize Chris Mills for all the time and effort he put into helping me hire a car with driver from Heathrow Airport to Dover. I had never hired a car with driver before and made several mistakes in my process. Chris realized this and after a couple of questions got everything corrected (size of car and time of pick up at the right location). After some time, I thought that that I gave him the wrong arrival date, so he changed my pickup date. Then, understanding I would not lose a day travelling from the United States to England it dawned on me that I changed away from the right date to an incorrect date. After contacting Chris, he quickly made another fix. Through ALL my errors, missteps and mistaken information, Chris, was very patience, professional, and pleasant to do business with. Britishairportcars is fortunate to have Mr. Mills as an employee. Sincerely and “Thank You” again Chris,